Leadership Team

Leading DACRA’s Growth & Expansion

Bobby is responsible for positioning DACRA Tech’s continued evolution as the provider of leading municipal enforcement software. He has a proven track record of steering organizations through significant growth and value creation. His focus is on the product roadmap and customer experience.

He has over 35 years of financial, legal and operational experience.

Before joining DACRA, Bobby was CF of PowerReviews LLC, a SaaS based software company focused on servicing brands and retailers in eCommerce by providing reviews and rating services. Prior to that, Bobby was the Global COO of STATS LLC, a content, technology, digital products, and analytics company. He is also a CPA certified in Illinois and an Attorney admitted in Illinois.

Marketing, Sales and Client Success

Matt has deep operational experience and 25 years in the administration of municipal software industry with a focus on administrative adjudication.

Matt has extensive knowledge of the adjudication process and the governing statutes. He has experience in all facets of the process, from reviewing of model ordinances to being involved in the design, testing and implementation of products and services used in the management and enforcement of the adjudication process. Matt’s focus is on coordinating and aligning marketing, sales, and customer success teams to ensure DACRA Tech delivers an effective end-to-end customer experience.

Prior to joining DACRA Tech, Matt spent 25 years operating Municipal Systems Inc. (MSI) and Municipal Collection Services, Inc. (MCSI), both industry leaders in the municipal enforcement and adjudication market. He gained a tremendous amount of experience in all aspects of the adjudication and collections process. Matt has successfully led over 100 municipalities through the implementation of their adjudication process and helped with the development of policies and procedures following best practices.

Municipal Debt Collection

Frank has 15 years of experience in the municipal debt collection industry. He has deep expertise in all facets of the municipal collection process, including both federal and state laws and regulations.

Prior to joining DACRA Tech, Frank was the CIO of Municipal Systems Inc. (MSI) and COO of Municipal Collection Services, Inc (MCSI). He has both a financial background as a CPA for Regan & Co. as well as a technical background serving in the role of System Architect for CDW.

Frank’s focus is on providing maximum results for customers through a blend of technology and a customer service-oriented approach.

Client Success and Education

Tami is the key in helping municipalities flourish through education and structure. She leads our business operations and client success teams ensuring our on-boarding, training, and client service are comprehensive, responsive, and user-friendly.

Before joining DACRA Tech, Tami spent 25 years leading in the education and medical device arena. She is an author and subject expert on advanced adjudication instruction. She is committed to helping teams succeed while providing a lasting positive impression in the lives of learners. Because of this rigor and passion, our client success team is next-to-none.

Tami has deep experience in education and software training and implementation. She holds a master’s degree in Adult Education from Northern Illinois University, as well as a bachelor’s degree in Science from the University of St. Francis.

Leading Product Development and Engineering

John heads up product development and engineering. He is responsible for understanding partner needs, defining product strategy, and ultimately delivering world-class technical solutions. His focus is on building elegant, intuitive software that simplifies and streamlines the user experience.

John has over 20 years of experience in the technology industry, most extensively at STATS LLC and Genius Sports. Prior to working at DACRA Tech, he held various leadership positions in product management, project management, development, customer success, support, and operations. He has guided numerous product launches across web, mobile and desktop applications, frequently emphasizing data analytics to unlock insight and provide business value.