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Property Records: How Can Municipalities Improve Value and Reduce Challenges?

Updated: Feb 3, 2023

The importance of keeping solid property records for elements such as inspections, permit issuance, violations, fines, etc., can’t be understated. So how does a piece of technology in the cloud such as DACRA Tech provide more robust security and accessibility to these records for your municipality?

First, let’s review the current landscape that municipalities and local administrative departments are dealing with. Property records have had their own unique set of challenges regarding organization, compliance, control and efficiency (from data entry to excessive paperwork on that last aspect).

In addition, so many different pieces of data on property records have been inefficiently and frustratingly siloed. Want to obtain data on parking? That’s one silo. Building codes? That’s another silo. If an agency wants to know how much an individual owes, that’s not only another silo, but could mean going into two or three different systems to truly get the numbers.

DACRA Tech Is Tying Property Records All Together

DACRA Tech’s software is unifying data across disparate systems. If it looks up Tony and reveals that Tony owns three properties – one of which he lives in and the other two he rents. But that’s only the beginning.

We know that Tony also has:

  1. Two vehicles

  2. Eight parking tickets

  3. Two local ordinance violations

  4. A permit for construction on a pool that hasn’t been paid for yet

  5. An inspection scheduled

Property Records with a 360-Degree View of Residents

Think about the complete picture above we’re forming about Tony now. If we were trying to retrieve this data from traditional municipality’s departmental silos, it would be next to impossible or at least take an awfully long time to see the entire view of Tony’s interactions with his municipality.

This joint information on his properties and vehicles, in turn, helps his municipality make better decisions or take appropriate actions concerning Tony.

Cross-Departmental Communication Improves Infinitely

Data by itself may be interesting, but without context, a lot can fall through the cracks – interpretations, insights and perhaps more critically, actions.

DACRA Tech’s approach to data creates a cross-department information pipeline that is rarely, if ever, present. Let’s go back to Tony for a moment. Remember how he wanted to build that pool in his backyard? Well, before anyone can break ground and Tony can have a pool to get ready for the Summer, DACRA Tech has given the town’s building department access to data from the police department.

Now what do we see? Tony’s eight unpaid parking tickets. He can’t get a permit now! At least not until he pays for what he owes on those tickets.

By removing the silos and barriers to cross-department information, we’ve just stopped money from literally walking out the door. In past years, it’s entirely possible that Tony could’ve requested a permit and received one without anyone else knowing that he owed money on all those parking tickets. Now, we can stop him before he walks out the door and make his permit contingent upon paying up on what he owes first.

It’s creating a more innovative, coordinated, faster-acting ecosystem of agencies where little, if anything, falls through the cracks anymore as it used to. By defining fee records, the municipality can better capture and organize revenue.

Think how amazingly efficient agencies within towns, both large and small, could be transformed.

In DACRA Tech’s work with municipalities, we have seen towns with one department in one building, one department in another building. Each of them operates independently from one another on a regular basis.

Fortunately, with the power of DACRA Tech unifying property records in the cloud safely, securely and accurately, your agency can have offices at opposite ends of the county with better communications. So ditch the silos and see how much more efficient the state of law enforcement can be with a demo from our team today.


We pride ourselves on the strong relationships we build with our clients. This allows us to delve deeply into workflows so that we can create perfect training programs and achieve rapid onboarding. Implementation can often be accomplished in a matter of a few weeks.


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